Cancellations: Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Order cancellation is a time-sensitive action, so please do get in touch with our Customer Service team as soon as possible.
Please note, that once your order moves into the processing stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items, please see below).
Returns*: We accept returns of unopened products up to 30 days after the date of purchase.
We cannot accept any returns from products in the following categories: Opened or used products, or any items marked as non-refundable/Final sale, Clearance Items, items which have been removed from their original packaging, assembled or modified, and any items marked as non-returnable on the product page.
Please contact our Customer Service team to initiate your return at 1-877-796-7979
*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.